SERV
Integrations

Connected to the tools
your team already uses.

Serv reads your stack and acts on it. Every integration is two-way where it matters: ask Serv and it queries your tools, then takes action when you confirm.

Chat

Where the incident room lives. Serv creates the channel, stays in the conversation, and handles interactive responses from responders.

Mattermost

  • Create a dedicated incident channel automatically
  • Invite responders based on service ownership and severity
  • Post AI analysis, updates, and action confirmations in-thread
  • Handle slash commands and interactive message buttons

Slack

  • Create a dedicated incident channel automatically
  • Invite responders based on service ownership and severity
  • Post AI analysis, updates, and action confirmations in-thread
  • Handle Slack app interactions and workflow button responses
Paging

The right people get alerted the moment the incident is declared. No separate step, no manual escalation.

PagerDuty

  • Query who is on-call for a given service right now
  • Create and acknowledge incidents within PagerDuty
  • Fire escalation policies when initial responder is unresponsive
  • Sync resolution status when the incident is closed

Opsgenie

  • Query who is on-call for a given service right now
  • Create and acknowledge alerts within Opsgenie
  • Fire escalation chains when initial responder is unresponsive
  • Sync resolution status when the incident is closed
Errors

Ask Serv about a Sentry error and it pulls the full context: rate, stack trace, impact, and how it lines up against recent deploys.

Sentry

  • Fetch the current error rate and the spike timeline
  • Pull the full stack trace for the first occurrence
  • Check user impact and affected endpoints
  • Correlate error first_seen against recent deploys
Code

Serv reads your recent commits to identify the probable cause and can take action directly in the repository.

GitHub

  • Read recent commits and identify the deploy that preceded the incident
  • Diff the responsible PR to show what changed
  • Create a revert PR against the last clean SHA
  • Open a hotfix branch and PR on command

GitLab

  • Read recent commits and identify the deploy that preceded the incident
  • Diff the responsible MR to show what changed
  • Create a revert MR against the last clean SHA
  • Open a hotfix branch and MR on command
Monitoring

These integrations are inbound only. Serv receives alerts from your monitoring tools and automatically declares incidents.

Inbound only

Alertmanager

  • Receive Prometheus alerts via webhook with full label and annotation context
  • Parse severity and affected service from alert labels
  • Declare incidents automatically on firing alerts

Grafana

  • Receive Grafana unified alerting webhooks
  • Support both Grafana-native and Prometheus-forwarded alerts
  • Declare incidents automatically with alert title and state

Datadog

  • Receive monitor webhook notifications with trigger metadata
  • Parse priority, tags, and affected host or service
  • Declare incidents automatically on monitor alert events

UptimeKuma

  • Receive HTTP monitor status change webhooks
  • Parse monitor name and uptime data from the payload
  • Declare incidents automatically on monitor down events
Feature Flags

The AI correlates recent flag changes against the incident timeline and can act on flags without leaving the channel.

LaunchDarkly

  • Read which flags changed in the past 30 minutes
  • Check current rollout percentages and targeting rules
  • Toggle a flag on or off on command
  • Adjust rollout percentage during a partial rollout incident

GrowthBook

  • Read which flags changed in the past 30 minutes
  • Check current experiment and flag state
  • Toggle a flag on or off on command
  • Adjust rollout percentage during a partial rollout incident
Any monitoring tool

Not in the list? Use the webhook.

Serv accepts inbound webhooks from any monitoring tool that can send an HTTP request. If your tool can fire a webhook, Serv can receive it, parse the payload, and declare an incident. No native integration required.

SERV

Run your next incident from one place.

AI-powered incident response designed for teams that need to move from signal to action fast.

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